---
title: Hive Handbook | ECA Knowledge Base
description: Hive Handbook
---

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1. [ECA Knowledge Base](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase)
2. [Hive Handbook](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/hive-handbook)

# Hive Handbook

## Getting Started & Governance

- [What to Do If You Have a Problem](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/what-to-do-if-you-have-a-problem)
- [Ways of Working](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/ways-of-working)

## Data Categorisation Reference

- [Issues and Jurisdiction](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/issues-and-jurisdiction)
- [Glossary of Key Terms](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/glossary-of-key-terms)
- [How Organisations Are Categorised](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-companies-are-categorised)
- [Grant Recipient Categories](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grant-recipient-categories)
- [How Media Contacts Are Categorised](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-media-contacts-are-categorised)
- [How Contacts Are Categorised](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-contacts-are-categorised)
- [How Politicians Are Categorised](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-politicians-are-categorised)

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## Step-by-Step Guides

- [How to Create a New Organisation](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-create-a-new-organisation)
- [How to Associate a Contact or Organisation with a Project](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-associate-a-contact-or-organisation-with-a-project)
- [How to Log a Meeting](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-log-a-meeting)
- [How to Filter Records](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-filter-records)
- [How to Use AI to Search for Information](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-use-ai-to-search-for-information)
- [How to Create a Segment](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-create-a-segment)
- [How to Log Emails in Outlook](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-log-emails-in-outlook)
- [How to Associate a Contact to a Contact](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-associate-a-contact-to-a-contact)
- [How to Associate a Contact with an Organisation](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-associate-a-contact-with-an-organisation)
- [How to Create a New Contact](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/how-to-create-a-new-contact)

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- [Hive Handbook](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/hive-handbook#main-content)

    - [Getting Started & Governance](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/hive-handbook#getting-started-governance)
    - [Data Categorisation Reference](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/hive-handbook#data-categorisation-reference)
    - [Step-by-Step Guides](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/hive-handbook#step-by-step-guides)
- [GRID Admin \<\> Process](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grid-admin-process#main-content)

    - [Setup & Configuration](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grid-admin-process#setup-configuration)
    - [Project Intake & Approval](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grid-admin-process#project-intake-approval)
    - [Project Toolkit](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grid-admin-process#project-toolkit)
    - [Dashboards & Reporting](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grid-admin-process#dashboards-reporting)
    - [Mobile App](https://hubspot.energyconsumersaustralia.com.au/en/knowledgebase/grid-admin-process#mobile-app)

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