We have a ticketing support system for Hive, Vault, and Grid.
The system administrators will respond promptly.
Which category should I choose?
There are four categories you can lodge a request under:
| Category | Use it when |
|---|---|
| Data issue | The system itself works, but the information displayed is wrong. |
| System issue | The platform isn't working as expected. |
| Change request | Nothing is broken — you need an addition or modification. |
| General inquiry | You need guidance or have a question. |
Suggestions are welcome
We want this system to be about continuous improvement. If you have a suggestion to improve the platform, please log a ticket.